RM: How to create a service request?
- Rica Aicel Mariano
Domain | SM |
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Tool | RM |
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Table of Contents
In the Request Manager Browser
The Request Manager browser is where requestors create, manage, and view their service requests.
Before beginning, requestors must ensure they have a valid plot or package list from the Core Breeding domain. These lists can be generated from existing experiments within that domain.
Getting Started
Steps to Create a Request
Proceed to Create Request Service browser.
To create a new service request that aligns with the user requirements, click the Add New Request button. This will directly guide the requestors to the ENTRY LIST tab.
If multiple Service Laboratories are available, select one where the requestors submit the service request.
Select list.
The options available in the ENTRY LIST tab are the pre-created package or plot lists from the List Manager tool. Select the list by ticking the option button beside the list name.
On the upper right of the ENTRY LIST tab, click the Next button to fill out the basic service request details.
Provide basic service request information.
The BASIC tab contains essential details of the requestor’s service request. Fill out the enabled fields especially the mandatory information (*).
Once the BASIC tab is completed, on the upper right, click the Next button to proceed to the service details.
Enabled fields
Program (dropdown field)
Tissue type (dropdown field)
Number of samples per item (numeric, user input)
Researcher (dropdown field)
OCS number (optional, user input)
Contact person* (user input)
Select the service that best fits the requestor's purpose.
The SERVICES tab allows the requestors to select the service type, the appropriate laboratory or service team, and the purpose of the request. The selections may differ based on the institution and the specific laboratory or service team involved.
Based on the sample GSL purpose above, the requestor will be provided additional options to identify the relevant Marker Group/Trait Category.
The View icon lets the requestor see detailed information about the selected marker group.
Once the SERVICES tab is completed, click the Next button to proceed to the REVIEW tab.
Review and submit the request.
The REVIEW tab allows the requestor to verify and finalize the service request details. On the upper right, click the Submit button. They will be directed back to the Request Manager browser.
The submitted request will have a status of 
Congratulations! The service request has been successfully submitted.