Breeders need various screening and genotypic analysis services to accurately collect data, which they will request from the internal service units that triage and process clients' service requests. The Request Manager tool simplifies this process by allowing breeders to submit requests, track their progress, and communicate directly with the service team.

Get Started

Request Manager Entry point and Navigation

1. Open EBS and log in using your credentials.

2. After that, you will be redirected to the EBS Homepage. Click on Service Management.

3. Select Request Manager from the Service Management dashboard or the left navigation menu.

4. The browser allows creating, managing, and tracking all service requests generated within the same program. Additionally, the data browser offers real-time updates on the status of requests.

Request Status	Description

Request Status	Description
new	The requestor created and submitted a service request, awaiting approval
approved	The lab manager accepted the submitted request
rejected	The lab manager rejected the submitted request
modified	The requestor edited and resubmitted the created service request
Design created	The lab manager created a batch of the submitted requests
file uploaded	The lab manager has uploaded the results file
file processing ongoing	The uploaded results file has been processed in the background
file processing failed	The uploaded results file has failed to process
results ready	The results are now ready to download by the requestor

Specific Marker Group(s)/Traits associated with a request can now be viewed. The request status is accurately updated upon the deletion of the corresponding batch.