/
Genotypic Request Manager
  • Ready for review

    • Genotypic Request Manager

    Owned by Rica Aicel Mariano
    Last updated: Dec 02, 2024
    2 min read
    Genotypic Request Manager (Overview).png

     

    Lab managers play a crucial role in overseeing and managing genotyping service requests. The Genotyping Service Manager is a powerful tool designed to streamline the workflow and ensure efficient handling of these requests. This guide provides a detailed overview of the tool and its functionalities.

    Get started

    Genotypic Request Manager tool entry point and navigation

    1. Open EBS and log in using your credentials.

    Snag_2a7fb245.png

     

    1. After that, you will be redirected to the EBS Homepage. Click on Service Management.

    Snag_2a813338.png

     

    3. Select Genotypic Request Manager from the Service Management dashboard or the left navigation menu.

    image-20241202-075335.png

     

    4. The Genotypic Request Manager browser will be displayed with a list of all submitted genotyping service requests created in the tool and from the Request Manager tool.

     

    Genotypic Request Manager browser tool

    Snag_295cf35c.pngView: See the basic details of a request, the germplasm list, and any exchanged messages

    Snag_295d77af.pngEdit: Change information in an existing request

    Snag_2a9f981a.pngAccept request: Allows the lab manager to approve a request

    Snag_2a9ff6e4.pngReject request: Allows the lab manager to decline a request

    Snag_295dc998.pngDelete: Delete a request

    Snag_296007d0.png Genotyping Service Manager Messaging: Genotyping Service Manager now offers direct communication with the requestor from a specific request

    image-20241008-013909.png EBS Direct Message: Direct communication with the service team
    Snag_2aa05fee.png Create Batch: Group similar requests for efficient processing
    Snag_295e9276.png Add New Request: Create a new service request

    Snag_295eec4e.png Download CSV: Save a copy of a request list as a CSV file
    Snag_295f3993.png Refresh: Update the list of requests

    Snag_295f8179.png Personalized Grid Settings: Show or hide columns in the request list

    Keep track of request progress throughout the process. If the linked batch is removed, the request's status will automatically change to image-20241015-052035.png. When viewing the request details, the batch information will show as "Not Applicable."

    image-20241008-071200.png

    Nice work! Now that you are familiar with the tool, let’s proceed to managing requests!