Genotypic Request Manager (Overview).png

Lab managers play a crucial role in overseeing and managing genotyping service requests. The Genotyping Service Manager is a powerful tool designed to streamline the workflow and ensure efficient handling of these requests. This guide provides a detailed overview of the tool and its functionalities.

Get started

Genotypic Request Manager tool entry point and navigation

Open EBS and log in using your credentials.

After that, you will be redirected to the EBS Homepage. Click on Service Management.

3. Select Genotypic Request Manager from the Service Management dashboard or the left navigation menu.

4. The Genotypic Request Manager browser will be displayed with a list of all submitted genotyping service requests created in the tool and from the Request Manager tool.

Genotypic Request Manager browser tool

View: See the basic details of a request, the germplasm list, and any exchanged messages

Edit: Change information in an existing request

Accept request: Allows the lab manager to approve a request

Reject request: Allows the lab manager to decline a request

Delete: Delete a request

Genotyping Service Manager Messaging: Genotyping Service Manager now offers direct communication with the requestor from a specific request

EBS Direct Message: Direct communication with the service team
Create Batch: Group similar requests for efficient processing
Add New Request: Create a new service request

Download CSV: Save a copy of a request list as a CSV file
Refresh: Update the list of requests

Personalized Grid Settings: Show or hide columns in the request list

Keep track of request progress throughout the process. If the linked batch is removed, the request's status will automatically change to . When viewing the request details, the batch information will show as "Not Applicable."

Nice work! Now that you are familiar with the tool, let’s proceed to managing requests!