Breeders need various screening and genotypic analysis services to accurately collect data, which they will request from the Internal internal service unit units that triage , and /or process clients' service requests. The Request Manager tool allows simplifies this process by allowing breeders to request services, such as genotyping analyses, to designated laboratoriessubmit requests, track their progress, and communicate directly with the service team.
Get Started
Request Manager Entry point and Navigation
1. Open EBS and log in using your credentials.
2. After that, you will be redirected to the EBS Homepage. Click on Service Management.
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3. The Service Management dashboard will open. Select Request Manager from either the Service Management dashboard or the left navigation menu.
4. The Request Manager browser stores all the service requests created browser allows creating, managing, and tracking all service requests generated within the same program. The Additionally, the data browser also shows offers real-time updates on the status of the requests.
expandRequest Status |
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Description |
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The requestor created and submitted a service request, awaiting approval |
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The lab manager accepted the submitted request |
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The lab manager rejected the submitted request |
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The requestor edited and resubmitted the created service request |
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The lab manager created a batch of the submitted requests |
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The lab manager has uploaded the results file |
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The uploaded results file has been processed in the background |
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The uploaded results file has failed to process |
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The results are now ready to download by the requestor |
| Info |
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Specific Marker Group(s)/Traits associated with a request can now be viewed. The request status is accurately updated upon the deletion of the corresponding batch. |
Request Manager browser tool
A. View icon lets you view the basic information about the request and the germplasm list.
B. Edit icon allows you to edit your previously created request.
C. Delete icon deletes your created request.
D. Download Results icon lets you download the results of your requests.
E. Add New Request button lets you create a request service.
F. Download CSV icon lets you generate an offline copy of the browser.
G. Refresh icon refreshes the data browser.
H. Personalized grid settings icon allows you to hide or unhide columns in the request list browser.-20241011-011427.png?version=1&modificationDate=1733119591595&cacheVersion=1&api=v2)
View: See the basic details of a request, the germplasm list, and any exchanged messages
Edit: Change information in an existing request
-20241011-011934.png?version=1&modificationDate=1733119591628&cacheVersion=1&api=v2)
Delete: Delete a request
Download Results: Access the results of your completed requests
Add New Request: Create a new service request
Download CSV: Save a copy of a request list as a CSV file
Refresh: Update the list of requests
Personalized Grid Settings: Show or hide columns in the request list
Genotyping Service Manager Messaging: Request Manager now offers direct communication with the service team from a specific request
EBS Direct Message: direct communication with the service team
Great! You may start creating your new request.