Genotyping Service Manager

Domain

Service Management

User Type

Non-member

Role

Lab Manager

CONTENT PAGES

Lab managers play a crucial role in overseeing and managing genotyping service requests. The Genotyping Service Manager is a powerful tool designed to streamline the workflow and ensure efficient handling of these requests. This guide provides a detailed overview of the tool and its functionalities.

Get started

Genotyping Service Manager tool entry point and navigation

  1. Open EBS and log in using your credentials.

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  1. After that, you will be redirected to the EBS Homepage. Click on Service Management.

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  1. Select Genotypic Request Manager from the Service Management dashboard or the left navigation menu.

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  1. The Genotypic Request Manager browser will be displayed with a list of all submitted genotyping service requests created in the tool and from the Request Manager tool.

Genotypic Request Manager browser tool

Toolbar buttons

Snag_2aa05fee.png Create batch: Group similar requests for efficient processing

Snag_295e9276.png Add New Request: Create a new service request

Snag_295eec4e.png Download CSV: Save a copy of a request list as a CSV file

Snag_295f3993.png Refresh: Update the list of requests

Snag_295f8179.png Personalized grid settings: show or hide columns in the request list

Action icons

Snag_295cf35c.pngView: See the basic details of a request, the germplasm list, and any exchanged messages

Snag_295d77af.pngEdit: Change information in an existing request

Snag_2a9f981a.pngAccept request: Allows the lab manager to approve a request

Snag_2a9ff6e4.pngReject request: Allows the lab manager to decline a request

Snag_295dc998.pngDelete: Delete a request

Snag_296007d0.png Genotyping Service Manager Messaging: Genotyping Service Manager now offers direct communication with the requestor from a specific request

image-20241008-013909.png EBS Direct Message: Direct communication with the service team

Keep track of request progress throughout the process. If the linked batch is removed, the request's status will automatically change to image-20241015-052035.png. When viewing the request details, the batch information will show as "Not Applicable."

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Nice work! Now that you know the tool, let’s proceed to managing requests!